Terms of service

Welcome to TheReunite LLC and it’s registry website of thereuniteregistery.com. We are delighted to have you join us. These Terms and Conditions govern your use of our website, services, and products provided by TheReunite LLC.

In these terms and conditions, the words “Website” refer to TheReunite website, “we”, “us”, “our” and “TheReunite” refer to TheReunite LLC, and “you”, “customer” and “user” refer to you, the user or customer of TheReunite.

By acquiring and utilizing our products, whether through browsing our website, or engaging with our services in any way, you agree to abide by and be bound by the following terms and conditions.

Product Application:

Our TheReunite products have been intricately crafted with precision to seamlessly adhere to Cotton, Cotton Blends, and Polyester clothing, facilitating the integration of advanced smart functionalities powered by NFC technology into your wardrobe.

As a valued user, it is imperative that you diligently adhere to the detailed instructions provided to ensure the accurate and effective application of our NFC Patches and products. By following these instructions meticulously, you can enhance the performance and longevity of the smart features embedded within your garments.

However, it's important to acknowledge that despite our best efforts to provide comprehensive guidance, we cannot guarantee the outcome of the application process. Therefore, you assume full responsibility for any potential damage that may occur to your garments during or as a result of applying our NFC Patches and associated products.

This includes, but is not limited to, instances of discoloration, burns, or alterations to the fabric. We advise exercising caution and care throughout the application process to minimize any risks.

 

Product Warranty:

Our products are sold to you 'as is.' This means that TheReunite does not make any guarantees or representations regarding the absence of defects in material, design, or functionality. While we take great care in crafting and delivering our products, we cannot assure you that they will be free from any imperfections.

It's important to note that your consumer rights under Virginia's applicable consumer protection law are not affected by this disclaimer. Certain warranty protections, such as the implied warranties of merchantability and fitness for a particular purpose, may be deemed non-waivable by law. Therefore, if these warranties are determined to be non-waivable, they are not disclaimed by TheReunite.

At TheReunite, we hold ourselves to high standards of quality and performance. While we cannot guarantee error-free products, we are dedicated to ensuring that our products meet or exceed industry quality standards. We strongly advise you to carefully review the product descriptions and specifications before making a purchase to ensure that they align with your expectations.

In the event that you discover any defects in our products, we have established a clear return policy outlined on our website. This policy provides detailed information on how you may qualify for a return or exchange. We are committed to addressing any issues promptly and efficiently to ensure your satisfaction with our products and services.

 

Product Application and Liability for Damages

Our NFC Patches are meticulously designed to be affixed to clothing, offering seamless integration of smart functionalities through NFC technology. To ensure optimal performance and preserve the integrity of your garments, please adhere strictly to the following application instructions:

Preparation: Prior to application, ensure that the surface of the garment is clean and thoroughly dry.

Application: Please Follow the Instruction on our website.

The patches are suitable for Cotton, Cotton Blends, and Polyester

 

Data Disclaimer for The Reunite Products

Users are responsible for securing their personal and emergency contact information stored on The Reunite products. TheReunite is not liable for unauthorized access, use, or misuse of information stored on the device. We advise users to share only voluntary information and refrain from storing sensitive personal details, such as home addresses or financial information, to ensure privacy and security.

TheReunite hereby disclaims all liability for any damage that may occur to garments during the application of our products if the provided instructions are not diligently followed. Such damage may include, but is not limited to, instances of discoloration, burns, or alterations to the fabric. By choosing to apply our products, you explicitly acknowledge and agree that strict adherence to these instructions is imperative to mitigate the risk of damage. Failure to apply the patch properly may result in damage for which TheReunite holds no responsibility.

This disclaimer of liability is an integral part of our terms and conditions and governs your use of our products. It is your responsibility as the user to ensure compliance with these instructions to prevent any potential damage to your garments.

 

Limitation of Liability

Users acknowledge and accept that TheReunite NFC products do not encrypt stored data, which means that the information is publicly accessible. TheReunite assumes no responsibility for unauthorized access, data breaches or misuse of information by third parties.

Furthermore, TheReunite does not guarantee the safety of people, pets or personal items in case of misplacement, loss or theft, even when the products are used at the time of the incident. Our products are designed exclusively to store and share emergency contact information, but they do not offer GPS tracking, real-time monitoring or any other active safety functionality.

Users accept that TheReunite is not responsible for:

The recovery of people, pets or lost objects.

Any damage, injury or adverse situation arising from the use or misuse of its products.

Third-party access to data stored on NFC products.

The loss or theft of pets, even if they were wearing an NFC device at the time of the incident.

Failures in NFC functionality due to device compatibility, software restrictions, user errors, environmental conditions or phone settings.

We use third-party service providers to host our website, process transactions, and manage other essential services. These providers are required to follow industry-standard security practices to protect user data. However, The Reunite is not responsible for data security breaches, misuse, or failures caused by these third parties.

We may share certain customer data with third-party advertising platforms, such as TikTok, to better understand our audience and deliver more relevant content. This includes the use of tools such as the TikTok Pixel, Events API, and Advanced Matching, which help us measure ad performance and improve your experience.

Users assume all risks associated with the use of NFC products and acknowledge that they must implement alternative methods for emergency management and personal safety.

 

Misuse or Actions of Third Parties

TheReunite is not responsible for any damage, theft, kidnapping, loss, injury or death resulting from the use or misuse of its NFC products. Users understand that NFC technology allows public access to stored data and therefore accept all risks associated with sharing their contact information on these devices.

Users also recognize that NFC products do not guarantee an immediate emergency response. TheReunite has no control over whether a third party will scan the NFC tag or how they will use the stored information.

Pet and Animal Theft

TheReunite NFC patches and wristbands are not designed to prevent pet theft or to recover lost animals, nor do they guarantee these outcomes. Owners are fully responsible for the safety and welfare of their pets.

TheReunite is not responsible for:

Stolen, lost or injured pets, regardless of whether they were wearing an NFC product at the time of the incident.

Any incident arising from the use of NFC devices on pets, including unauthorized scans or access to public information stored on the product.

The use of our products should be complemented by other safety measures for the protection of pets.

 

NFC functionality and associated risks

TheReunite's NFC products depend on NFC-enabled devices for scanning and correct reading. We do not guarantee that the NFC functionality will be operational in all situations, including, but not limited to:

Device compatibility: Some phone models may not be compatible with NFC technology or may require specific configurations for its use.

Software restrictions: Some versions of operating systems may prevent or block the reading of NFC tags.

User error: Incorrect use of the product, improper scanning or lack of user knowledge on how to operate an NFC device.

Environmental conditions: Electromagnetic interference, blocking materials or other conditions may affect NFC reading.

Users accept all risks associated with the possibility that TheReunite NFC products may not be read or recognized when required.

 

Skin Reactions or Physical Damage

TheReunite products are designed for general use and are made from materials that are safe for most users. However, people with skin sensitivities or allergies are advised to test the product on a small area before full use.

TheReunite is not responsible for:

Allergic reactions, skin irritations or tissue damage caused by the use of the product.

Burns or injuries resulting from improper application of the product.

Users should take extra precautions and consult a medical professional in case of adverse reactions.

 

Emergency Response

Scanning an NFC tag from TheReunite does not generate automatic notifications to authorities, guardians or emergency personnel. Users are fully responsible for managing and responding to their own emergency situations.

TheReunite does not guarantee that:

A stranger or first responder will scan or use the NFC tag in an emergency.

The stored data will be used correctly for medical assistance or rescue.

The stored information is read at the right time for a timely response.

Users are advised to maintain alternative methods of communication and response in case of emergency.

 

Returns and Refunds Policy

Customers may request returns within 30 days from the date of purchase, provided the product has not been used or damaged.

Returns will be accepted under the following conditions:

Refunds will only be made in the case of manufacturing defects or incorrect products.

Customers are responsible for the shipping costs of the return, unless the product has arrived damaged or incorrect.

Returns will not be accepted for misuse, accidental damage or normal wear and tear of the product.

Unauthorized chargeback disputes will be rejected. Customers who submit a chargeback without first contacting TheReunite may be permanently excluded from future purchases.

 

Shipping Policy and Client Responsibility

All shipments include tracking and delivery confirmation. Customers must ensure that the shipping address entered is correct before finalizing their purchase. TheReunite is not responsible for delays or lost shipments due to incorrect addresses provided by the customer.

In case of dispute over unverified delivery claims:

TheReunite reserves the right to dispute fraudulent chargebacks.

Customers who make fraudulent chargebacks may be permanently excluded from future purchases.

 

Indemnification

By using our TheReunite products, you agree to indemnify, defend, and hold harmless TheReunite, its directors, officers, employees, licensors, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with:

Your Misuse of the Products: This encompasses any improper application of, non-compliance with our specified guidelines for use, or misuse in a manner not reasonably intended for the product.

Violation of These Terms: Any breach of these Terms and Conditions that results in damage or loss to TheReunite or any third party.

Third-Party Claims: Any claims asserted by third parties arising out of your use of the products, where such use infringes on the rights of, or causes damage to, a third party. This exclusion applies unless TheReunite is found to be at fault due to product defects or breaches of warranty.

It is important to note that this indemnification obligation shall survive the termination or expiration of these Terms and Conditions. TheReunite reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with TheReunite in asserting any available defenses.

 

Intellectual Property

All intellectual property rights, including but not limited to trademarks and copyrights, relating to our TheReunite products and thereuniteregistery.com are exclusively owned by TheReunite or its licensors.

All intellectual property rights, including copyrights and logos, associated with our website, products, and services are exclusively owned by TheReunite. You are strictly prohibited from using, reproducing, or distributing any intellectual property without our explicit permission.

User-generated content, such as reviews and comments, submitted to our website may be subject to a non-exclusive, royalty-free license for TheReunite to use, reproduce, modify, or distribute as deemed necessary.

Unauthorized reproduction, modification, distribution, or usage of our intellectual property is strictly prohibited without the prior written consent of TheReunite. Any such unauthorized actions may result in legal action being taken against the infringing party.

We reserve the right to enforce our intellectual property rights to the fullest extent permitted by law, including seeking injunctive relief and monetary damages for any infringements.

This clause shall remain in effect even after the termination or expiration of these Terms and Conditions.

 

Eligibility

Our website thereuniteregistery.com and our thereunite.com is accessible to anyone, subject to the following conditions: you must be at least 18 years old.

For users under 18, only a parent or legal guardian may create an account, manage NFC product data, or store information on their behalf. By using our service, parents or guardians agree to supervise, manage, and take full responsibility for their child’s stored data.

For users under 13, verifiable parental consent is required before storing any information on TheReunite NFC products.

If we discover that a user does not meet these eligibility requirements, we may suspend or terminate access without prior notice.

This clause is an integral part of our Terms and Conditions, and it is the user’s responsibility to comply with these eligibility requirements.

 

 

 

Account Creation

To access certain features or place orders on our website, you may be required to create an account. During the registration process, you must provide accurate and complete information.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to refuse account creation or to terminate accounts at our discretion, without prior notice or liability, for any reason, including but not limited to violation of these Terms and Conditions or misuse of the website.

This clause constitutes an essential part of our Terms and Conditions and governs your use of account-related features on our website. By creating an account, you acknowledge and agree to abide by these terms and conditions.

 

Commercial Terms

Our website provides a range of products and services, including NFC patches and Smart ID band and etc. The key commercial terms, such as pricing, payment methods, and shipping, will be clearly presented during the checkout process. By completing a purchase, you agree to abide by these terms as stated.

We reserve the right to modify or discontinue any product or service offering at our discretion and without prior notice. We are not liable to you or any third party for any modifications, price changes, or discontinuations of products or services.

This clause forms an integral part of our Terms and Conditions and governs your interactions with our website's commercial offerings. By using our website and making purchases, you acknowledge and accept these terms.

 

Warranties and Responsibility

While we strive to provide accurate information and high-quality products, we do not warrant that our website, products, or services will be error-free, uninterrupted, or free from defects. You agree that your use of our website is at your own risk.

We shall not be responsible for any damages or losses that may arise from the use or inability to use our website, products, or services. This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages, irrespective of the legal theory.

 

Account Suspension or Cancellation

We reserve the right to suspend or cancel user accounts at our discretion, including but not limited to cases of suspected fraud, violation of these terms, or engagement in any illegal activities. We are not liable for any damages or losses resulting from account suspension or cancellation.

 

Changes and Modifications

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The updated version will be effective upon posting on our website. It is your responsibility to review these terms periodically for any changes.

 

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Virginia. Any disputes arising from these terms or your use of our website shall be resolved through binding arbitration or in the courts of Loudoun County, Virginia. Customers should first attempt to resolve disputes through The Reunite’s support team before pursuing legal action or arbitration.

Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at: support@thereunite.com

 

By purchasing, using our products, or accessing our websites (thereuniteregistery.com and thereunite.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, you should not use our products or services.