Return Policy

TheReunite LLC Return Policy
We appreciate your trust in The Reunite and want you to be fully satisfied with your purchase! If you need to make a return, please review our policy below.
1. Return Eligibility
• Returns are accepted within 30 days of purchase.
• If your product arrives damaged, please contact us immediately with photos of the damage so we can assist you.
• Items must be unused, in original packaging, and in brand-new condition-free from damage or modifications.

2. How to Initiate a Return
• Contact our customer support team within the 30-day period.
• Provide your order details, including purchase date, order number the items you purchased.
• Our team will guide you through the process and issue a return authorization.

3. Return Shipping
• Customers are responsible for return shipping costs, except in cases of product defects or order errors.
• We recommend using a trackable shipping method to ensure safe delivery.
• Please pack your items securely to prevent damage during transit. 

4. Refund Process
• Once we receive and inspect the returned item(s), we'll process your refund.
• Refunds will be issued to the original payment method used at checkout.
• If all return conditions are met, you'll receive a full refund for the returned items.

If you have any questions or need help starting a return, please contact us at support@thereunite.com.