How do I register my NFC wristband or patch?

After purchasing, visit the 'How to Register' page, scan or tap your band with your smartphone, then follow the prompts to securely upload your emergency contacts and medical information.

Do I need to download an app to use the band or patch?

No app is required. The information is accessible simply by tapping your smartphone against the NFC-enabled product.

How do I wash the wristband or patch?

Wristbands are water‑resistant and can be hand‑washed with mild soap and water. Patches can be gently wiped clean. Avoid soaking or using abrasive cleaners.

What if the band or patch gets lost or damaged?

Contact our support team via the Contact Us page. We can help you deactivate the existing band and issue a replacement.

FAQS

• What is NFC, and how does it work?

Near Field Communication (NFC) is a short-range wireless communication technology that enables data exchange between two NFC-enabled devices or between an NFC device and an NFC tag when they are in close proximity (typically within a few centimeters). An NFC tag is passive device that stores data, which can be accessed by an NFC- enabled smartphone or device through a simple tap, without requiring an app in most cases.

• What are The Reunite NFC products, and how do they work?

The Reunite NFC products contain an embedded NFC tag that can be tapped by an NFC enabled smartphone to access the information the guardian chooses to provide. This may include emergency contact details, allergy elerts, or medical conditions. When tapped, the sorted information is instantly available, making it easier for caregivers, first responders, or good samaritans to reconnect individuals, children, or pets with their guardians when needed.

• What is The Reunite Registry, and how does it work?

The Reunite Registry is our online platform that links emergency contact information to The Reunite NFC products. Users can register and update their details, which can be accessed by scanning the NFC tag with a compatible smartphone. While this helps provide quick access to contact details, it does not provide GPS tracking or emergency response services.

• Is my personal information secure when using The Reunite NFC products?

We take privacy seriously. The Reunite Registry only displays the details you choose to share. Since NFC data can be accessed by anyone who scans the product, we recommend entering only essential, non-sensitive emergency contact information. Users control their own data, and The Reunite is not responsible for unauthorized access or third-party actions related to scanned information.

• Can The Reunite NFC products help locate a lost child or pet?

The Reunite NFC products do not provide GPS tracking or real-time location monitoring. They are designed to store emergency contact details that can be accessed when scanned. While this can assist in reuniting lost individuals or pets, it does not guarantee recovery, safety, or emergency response. We always recommend additional safety measures alongside our products.